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Telephone Service Center Customer Survey

If you would like a TSC staff member to contact you, please provide your name and email address.

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1. How frequently do you interact with TSC?

0 to 1 time per month 2 to 3 times per month 4 to 5 times per month Over 6 times per month
       
2. TSC staff was friendly, helpful, courteous and efficient.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
3. TSC staff was knowledgeable about products and services offered by TSC.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
4. The information/products/service that I requested was provided in a timely manner.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
5. I did not need to contact TSC more than once to resolve my request.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
6. The products and services that TSC offer meet my needs.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
7. The TSC website provided me with useful information.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
8. I found the site easy to navigate.

Stongly Agree Agree Neutral Disagree Stongly Disagree N/A
           
9. My overall experience was:

Excellent Good Adequate Poor N/A
         
10. What kind of comment would you like to make?

None Question Suggestion Problem Complaint Praise
           

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